Basic sports services

Registration and enrolment in sports programmes

Who can apply
Individuals and parents wishing to register their children.
Service channels
Online service
Duration
Immediate · One business day
Fees
Free

Service description

This service lets you easily join the club's sports programs to develop your skills with internationally certified coaches.

Who can apply

Individuals and parents wishing to register their children.

Requirements

A valid Emirates ID, a valid passport, and a recent personal photo.

How to apply

Via the club's smart app or website.

Duration

Initial response
Immediate
Final completion
One business day

Fees

Free

Service channels

  • Smart app
  • Website
  • Email
  • WhatsApp

Service outputs

Official membership activation and your training schedule sent to you.

Tracking your request

Via the smart app and email.

Incomplete or rejected requests

If the request is incomplete: you'll receive an instant notification of what's missing, with a link to complete it within 48 hours. If rejected (age or fitness requirements not met): the reason will be explained transparently, with the option of a suitable alternative program.

Customer journey

The stages of the service in short. Choose a stage to read what happens in it.

Stage 1 of 7

Start the service

Frequently asked questions

How do I ask about this service?

You can reach the club through Contact · +971 9 223 4447 · WhatsApp

Can I submit the request online?

Yes. The request is submitted through the website or the club app.

How long does the service take?

Initial response: Immediate. Final completion: One business day.

Is there a fee?

Service fee: Free.

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